Shipping Policy

This Shipping Policy applies to all global orders of strollers and car seats placed on our official website, implementing unified global shipping standards, free global shipping services, and standardized delivery cycles for all regions worldwide, with no differentiated shipping rules for domestic and international orders.
We implement a unified order processing and shipment cycle for all global orders. All successfully paid orders will be processed and arranged for shipment within 1 to 3 working days after payment confirmation. The 1-3 day shipment cycle covers order information verification, product picking, quality re-inspection, packaging reinforcement, and logistics docking procedures, ensuring that all shipped products are complete, intact, and meet quality standards before leaving the warehouse.
The unified global delivery cycle for all orders is 6 to 12 working days from the date of shipment. This delivery cycle is applicable to all regions around the world, with no separate delivery time rules for different countries and regions. The 6-12 day delivery time covers all links of product outbound transportation, transshipment, local distribution, and terminal delivery, and is a stable delivery cycle guaranteed by our official logistics system.
We provide permanent global free shipping services for all products sold on the official website. All customers purchasing strollers and car seats on our platform do not need to pay any shipping fees, logistics handling fees, or global cross-border transportation fees. There is no order amount threshold for free shipping services, and all valid paid orders can enjoy the full free shipping benefit worldwide.
After the product is shipped successfully, we will automatically generate a unique logistics tracking number for each order, and synchronize the tracking information to the customer’s order background and registered email address. Customers can check the real-time logistics transportation progress, transit status, and delivery progress of the order through the official tracking channel at any time, and grasp the product delivery dynamics in real time.
All shipping services are completed by our long-term cooperative professional global logistics providers. We select high-quality logistics channels with stable transportation, fast transshipment, and safe distribution to transport stroller and car seat products, and implement professional packaging and shockproof protection measures for large-size child travel products to avoid product damage, extrusion, and loss during long-distance global transportation.
In view of the particularity of global cross-border transportation, individual orders may have slight delivery time fluctuations due to objective factors such as regional customs inspection, local logistics distribution adjustment, and extreme weather. Such objective delays are within the reasonable fluctuation range of the 6-12 day unified delivery cycle, and do not constitute abnormal logistics problems. We will actively track and promote the delivery progress of delayed orders to ensure final successful delivery.
For logistics abnormal problems such as product loss, serious damage, and long-term unupdated logistics information during transportation, customers can contact our customer service team to submit feedback. We will initiate logistics investigation and claim processing procedures in a timely manner, and provide customers with reasonable solutions such as product re-delivery, order refund, and compensation according to the actual situation of logistics abnormalities, ensuring the legitimate rights and interests of customers are fully protected.
All shipping-related fee settlement and order pricing are based on US dollar as the unified currency. All order prices displayed on the website are final US dollar settlement prices including global free shipping services, with no hidden fees or additional charging items. Customers do not need to bear any extra logistics and shipping costs during the entire shopping process.
We do not provide additional expedited shipping services for the time being. All global orders will be delivered in accordance with the unified 6-12 day standard delivery cycle, ensuring the stability and standardization of global shipping services. All customers enjoy equal shipping service standards and delivery cycle rules.